Legal

Privacy Policy

Last Updated: January 1, 2024

Thank you for choosing Magnetize U as your partner in holistic well-being. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our website and services, you consent to the practices described in this Privacy Policy.

Information We Collect:

  • Personal Information:
  • When you create an account or make a purchase, we collect information such as your name, email address, shipping address, and payment details.
  • Communication Data:
  • We may collect data when you communicate with us, including emails, messages, and customer support inquiries.
  • Website Usage Information:
  • We gather information about your interactions with our website, such as your IP address, browser type, and pages viewed. This helps us enhance your user experience.
  • Cookies:
  • We use cookies to improve your browsing experience and track website usage. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

  • Order Processing:
  • We use your personal information to process orders, provide customer support, and ensure the delivery of our products.
  • Communication:
  • We may use your contact information to send you updates, promotional materials, and newsletters. You can opt-out of these communications at any time.
  • Analytics:
  • We analyze website usage data to improve our services, enhance user experience, and optimize our marketing efforts.
  • Legal Compliance:
  • We may process your information to comply with applicable laws, regulations, or legal processes.

How We Protect Your Information:

  • Security Measures:
  • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
  • Third-Party Services:
  • We may use trusted third-party services to process payments and handle shipping. These services have their privacy policies, and we encourage you to review them.

Your Choices:

  • Account Information:
  • You can review and update your account information by logging into your Magnetize U account.
  • Communication Preferences:
  • You can opt-out of receiving promotional communications by following the instructions in our emails or by contacting us directly.

Children’s Privacy:

Magnetize U does not knowingly collect personal information from individuals under the age of 13. If you believe that we may have inadvertently collected such information, please contact us to promptly remove it.

Changes to this Privacy Policy:

We reserve the right to update this Privacy Policy periodically. Any changes will be effective immediately upon posting the revised policy on our website.

Contact Us:

If you have any questions, concerns, or requests regarding your privacy, please contact us at hello@magnetizeu.com.

Thank you for choosing Magnetize U. We are committed to your well-being and privacy.

Refund Policy

Last Updated: January 1, 2024

Thank you for choosing Magnetize U. We are committed to providing high-quality products and services to our valued customers. This Refund Policy outlines our guidelines regarding refunds to ensure your satisfaction.

1. Returns and Refunds:

We want you to be completely satisfied with your purchase from Magnetize U. If, for any reason, you are not satisfied with your order, you may return the product within 10 business days from the date of purchase for a refund.

2. Eligibility for Refund:

To be eligible for a refund, the following conditions must be met:

  • The product must be in its original packaging.
  • The product must be unused and in the same condition as received.
  • A proof of purchase or order confirmation must be provided.
  • The return request must be initiated within 10 business days from the date of purchase.

3. How to Initiate a Refund:

To initiate a refund, please follow these steps:

  • Contact our customer support team at hello@magnetizeu.com with your order number and details of the product you wish to return.
  • Our customer support team will guide you through the return process and provide you with the necessary instructions.

4. Refund Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

5. Shipping Costs:

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Damaged or Defective Products:

If you receive a damaged or defective product, please contact us immediately at hello@magnetizeu.com. We will provide instructions on how to return the item and will cover the cost of return shipping. Upon receipt of the damaged or defective product, we will either send you a replacement or issue a refund.

7. Contact Us:

If you have any questions or concerns about our Refund Policy, please contact us at hello@magnetizeu.com.

Thank you for choosing Magnetize U. We appreciate your trust in our products, and we are here to assist you in every step of your well-being journey.

Shipping Policy

Last Updated: January 1, 2024

Thank you for choosing Magnetize U. This Shipping Policy outlines the terms and conditions regarding the shipping of our products. By placing an order with us, you agree to the terms outlined in this policy.

1. Processing Time:

  • Orders are typically processed within [3-7] business days from the date of purchase. Processing times may vary during peak seasons.

2. Shipping Methods:

  • We offer several shipping methods during the checkout process. The available options and estimated delivery times will be provided for you to choose from.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address. The total shipping cost will be displayed during the checkout process.

4. International Shipping:

  • We offer international shipping to select countries. Additional customs duties and taxes may apply, and customers are responsible for these fees.

5. Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

6. Shipping Delays:

  • While we make every effort to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as customs processing, weather conditions, or carrier delays. We appreciate your understanding in such situations.

7. Undeliverable Packages:

  • If a package is returned to us as undeliverable due to an incorrect address provided by the customer, the customer will be responsible for the cost of re-shipping.

8. Address Accuracy:

  • Customers are responsible for providing accurate shipping information. Please double-check your shipping address during the checkout process. We are not responsible for orders shipped to incorrectly provided addresses.

9. Lost or Stolen Packages:

  • Magnetize U is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure that your shipping address is secure.

10. Contact Us:

  • If you have any questions or concerns about our Shipping Policy, please contact us at hello@magnetizeu.com.

Thank you for choosing Magnetize U. We aim to provide a smooth and reliable shipping experience for our valued customers.

Terms and conditions

Last Updated: January 1, 2024

Thank you for choosing Magnetize U. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Use of Website:

You must be at least 18 years old to use our website and services.

You agree to provide accurate and current information when using our website.

2. Product Information:

We strive to provide accurate and up-to-date information about our products. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions.

3. Ordering and Payment:

By placing an order on our website, you agree to provide accurate and complete information.

Payment is required before an order is processed and shipped.

4. Shipping and Delivery:

We aim to process and ship orders promptly. However, delivery times may vary.

Shipping costs are calculated during the checkout process.

5. Return and Refund Policy:

Our Return and Refund Policy, available on our website, outlines the conditions and process for returning products and seeking refunds.

6. Intellectual Property:

All content on our website, including text, images, and logos, is the property of Magnetize U and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without our express written consent.

7. Privacy Policy:

Our Privacy Policy, available on our website, explains how we collect, use, and protect your personal information.

8. Limitation of Liability:

Magnetize U is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our products or services.

9. Governing Law:

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction].

10. Changes to Terms and Conditions:

Magnetize U reserves the right to update and modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.

11. Contact Information:

If you have any questions or concerns about these Terms and Conditions, please contact us at hello@magnetizeu.com.

Thank you for choosing Magnetize U. We appreciate your understanding and cooperation in adhering to these Terms and Conditions.